Get Better Acquainted with the Health Care System or Learn About Becoming a Patient Advocate for Friends, Family or as a Profession – At Pulse CPSEA we will continue to support you on your journey.
Now available from the privacy or your home or office, patient safety and patient advocacy training programs. Each program is approximately one hour, and you can watch them with your friends and family.
These programs are great to share with a faith community, civic organization, or your staff. Anyplace people may help each other through the healthcare system.
Don't forget to discuss the program afterwards to get the most out of them.
We are always updating so please check back for more.
CLASSES IN PERSON: BOOK A GROUP SESSION FOR YOUR FRIENDS, FAMILY, FAITH COMMUNITY, ORGANIZATION OR STAFF
Comments from past attendees
"Excellent program! Loved all the interactions too."
"Course was excellent! Informative & interesting. The presenter couldn't have been better"
"The case studies really helped to actually be in the advocates shoes and think on the spot. Great Class!"
"I learned some very valuable communication techniques that will help in my role as a staff trainer and advocate for families."
"Very informative! I really enjoyed the content of the class!"
Learn to Be a Patient's Advocate or Support Person for Those You Care Most About
No Clinical Training - Medical Professionals, Social Workers, Caregivers, New Mothers, Members of a Religious Community - Everyone Welcome!
Host a class!
Minimum 10 Participants / Maximum 25 Participants
Class is followed by years of Pulse support
To find out about our next class and other upcoming programs and events sign up for our newsletter here
Call to book a class - allow 6 weeks planning
Scholarships and reduced rates may be available. To learn more or host a class, call (516) 579-4711 or e-mail email@example.com
Learn and Practice:
- Active Listening
- Communication Skills
- Unconscious Bias
- Patient Safety - Falls, Infection, Literacy, Medication, Surgery
- Improving: Patient, Client, Family Outcomes
- Patient Bill of Rights
- Advance Directives
And so much more!!!
Beginners Welcome! No experience needed or expected!
Be Ready - Help Family and Friends! PATIENT SAFETY SHOULDN'T BE AN AFTERTHOUGHT!
Patients may not be in a position to be active in their care and they may need to focus all their energy on getting well.
An advocate is crucial to the patient's care. But what exactly does an advocate do? Who would make a good patient safety advocate?
The person who loves the patient most may not be the best advocate. His or her emotions may get in the way of good communication and helping in clear decision making.
Family-Centered Patient Advocacy Training will help prepare participants to be a patient safety advocate for one person or the whole family! Classes on Long Island since 2006.
Please call for more information (516) 579-4711 or e-mail firstname.lastname@example.org
Pre-Registration Required – No Walk Ins
WHAT PEOPLE ARE SAYING!
About Pulse and Our Program
To date we have trained hundreds of people in small groups to become Family Centered Patient Advocates.
"Everyone should take the advocacy training. It prepared me in helping my loved ones to understand that they need to take charge when it comes to navigating the healthcare system and the importance of awareness of patient safety in controlling the quality of their care." Chira B.
"PULSE's Patient Advocacy Training provided an exceptional learning experience! The experts packed each session with great insights and fun exercises to anchor the information. Using the knowledge and tools developed in the class, I was amazed at how quickly my advocacy skills improved! This is "must have" training for anyone committed to becoming an effective patient advocate!" David F.
"Nearly everyone starts as a patient and ends as a patient. In between, we may be called on to be advocates for friends and family members, or to find an advocate who can speak for us. As a FCPA participant, I learned how to help others navigate the healthcare system and how best to support their healthcare goals. The skills I learned helped me facilitate important conversations within my own family, and to help my own parents when they needed someone to advocate on their behalf. I highly recommend this training!" Sima M.