Patient Safety = Family Safety: Take the Course!

Patient Safety Shouldn't Be an Afterthought!


Learn to Be a Patient's Advocate or Support Person for Those You Care Most About

No Clinical Training - Medical Professionals, Social Workers, Caregivers, New Mothers, Members of a Religious Community - Everyone Welcome!


Our Host Alzheimer's Disease Resource Center

Class is followed by years of Pulse support

To find out about our next class and other upcoming programs and event sign up for our newsletter here

Space is Limited!


Scholarships and reduced rates may be available.  To learn more or host a class,  call (516) 579-4711

Next Class


Date: Part I Saturday, November 9th &                                                          Part II Saturday November 16th, 2019 

Time: 8:30 AM - 12:30 PM

Cost: $75 (Early Bird Rate: $50 - Register by October 15th)

Address: Alzheimer's Disease Resource Center                                              45 Park Ave. Bay Shore, LI NY 11706

Registration is required by November 1, 2019


Learn and Practice:

  • Active Listening
  • Communication Skills
  • Unconscious Bias
  • Patient Safety  - Falls, Infection, Literacy, Medication, Surgery 
  • Improving: Patient, Client, Family Outcomes
  • Patient Bill of Rights
  • Advance Directives

And so much more!!!

Beginners Welcome!  No experience needed or expected!

Register Here


Be Ready - Help Family and Friends!                        PATIENT SAFETY SHOULDN'T BE AN AFTERTHOUGHT!

Patients may not be in a position to be active in their care and they may need to focus all their energy on getting well.

An advocate is crucial to the patient's care. But what exactly does an advocate do? Who would make a good patient safety advocate?

The person who loves the patient most may not be the best advocate. His or her emotions may get in the way of good communication and helping in clear decision making.

Family-Centered Patient Advocacy Training will help prepare participants to be a patient safety advocate for one person or the whole family!  Classes on Long Island since 2006.

Please call for more information (516) 579-4711 or e-mail

Pre-Registration Required – No Walk Ins


About Pulse and Our Program
To date we have trained hundreds of people in small groups to become Family Centered Patient Advocates.

"Everyone should take the advocacy training.  It prepared me in helping my loved ones to understand that they need to take charge when it comes to navigating the healthcare system and the importance of awareness of patient safety in controlling the quality of their care."                                              Chira B.


"PULSE's Patient Advocacy Training provided an exceptional learning experience!  The experts packed each session with great insights and fun exercises to anchor the information.  Using the knowledge and tools developed in the class, I was amazed at how quickly my advocacy skills improved!  This is "must have" training for anyone committed to becoming an effective patient advocate!"                                                                                                                    David F.


"Nearly everyone starts as a patient and ends as a patient.  In between, we may be called on to be advocates for friends and family members, or to find an advocate who can speak for us.  As a FCPA participant, I learned how to help others navigate the healthcare system and how best to support their healthcare goals.  The skills I learned helped me facilitate important conversations within my own family, and to help my own parents when they needed someone to advocate on their behalf.  I highly recommend this training!"                                                                                                                                    Sima M.