About Pulse Center for Patient Safety eDUCATION & ADVOCACY

Pulse programs are a combination of guidance from national patient safety organizations and solutions garnered from the stories shared by patients and families about what works for them. Participants in our interactive community presentations and workshops learn from each other’s experiences with the support of Pulse trained facilitators. In addition to raising awareness about preventing medical errors in community meetings, Pulse offers bedside advocacy support, and training of friends and family to be skilled patient advocates for their loved ones. Our Family Centered Patient Advocate Training is also useful for starting a career as a professional patient advocate.

In keeping with our vision of a world in which the patient’s voice is heard and no one is harmed by their health care, we promote health care equity with our Healthcare Equality Project. We explore challenges faced by vulnerable populations in small group sessions and develop solutions by listening to participants’ stories and ideas. When it comes to Pulse’ work in the community our motto is: We Listen, We Learn, We Lead.

Whether it’s at the bedside, in the classroom, or at a workshop, participants in Pulse programs are encouraged to communicate and partner with their healthcare providers. Eighty-nine percent of attendees reported that they will change their behavior because of what they learned through Pulse Center for Patient Safety Education & Advocacy.

To help support this ongoing work, consider making Pulse your charities of choice this year.

Education & Advocacy

Pulse Center for Patient Safety Education & Advocacy (Pulse CPSEA) is a nonprofit 501 (c) 3 community-based organization dedicated to raising awareness about patient safety through advocacy, education and support.

Pulse CPSEA envisions a world in which the patient’s voice is heard and no one is harmed by healthcare.

In our work with patients, families and communities Pulse CPSEA values effective communication, respect, diversity, accountability, honesty, teamwork, compassion, and above all safety.

Since 1996 Pulse CPSEA has been educating the public about patient safety. Our advocacy training empowers the patient, and the family and friends of the patient, to partner with their health care providers, helping to ensure the best possible outcomes in a person’s medical care.

Pulse Center for Patient Safety Education & Advocacy
Pulse Center for Patient Safety Education & Advocacy


  • Provides support to patients and families who have experienced medical errors or adverse events
  • Assists in reducing misunderstandings between patients and healthcare providers
  • Educates the community about safe, quality healthcare practices so they may become knowledgeable, confident, and active participants in their health care experience
  • Provides a platform for effective communication and working partnerships whereby the community works with healthcare providers and institutions to proactively contribute to, and advocate for safe quality care

Pulse CPSEA Representatives

  • Encourage advocacy, partnership and education in healthcare
  • Offer support, peer counseling and friendship
  • Encourage the use of real life stories in provider and community education
  • Do not use the names of facilities or healthcare providers publicly
  • Do not give legal or medical advice or referrals
  • Only give public statements to the press that adhere to our mission
  • Do not share information discussed at meetings with non-participants
  • Do not look for, or call potential clients unless asked to by immediate family or representative when appropriate

Pulse CPSEA History: Our roots began in 1996 at the South Nassau Unitarian Universalist Congregation, Freeport, LI as a support group and part of the Social Action Committee.


Would you like to help Pulse CPSEA as a volunteer? Where do you belong?
Take a look at some of our committees and activities below to see where your interests and skills best match.
Thanks for your interest in helping our mission!


Community Outreach

We are seeking volunteer committee members to assist in building public awareness of Pulse CPSEA and the promotion of the Pulse mission. Join us in our ongoing search to find potential partners and organizations with which to share patient safety information. Work with Pulse staff in developing and implementing an outreach campaign.
If you have 2 – 4 hours a month to give to this important cause, you may want to participate here.

Fundraising and Special Events

Volunteers are needed to assist in all aspects of special event planning. Join Pulse in exploring new potential events as well as assisting in the planning of our annual events, a comedy fundraiser and a symposium. Our goal is to raise funds to ensure sustainability while generating awareness and support of our organization and its mission. We are looking for individuals to help make it happen.

Professionals for Patient Safety (PPS)

This lively group of medical professionals, patient advocates and family caregivers shares information about patient safety at monthly meetings. A great place to seek ideas and assistance in what matters to you. Guest presenters are encouraged. PPS is also the Pulse speaker’s bureau.

Train to be a Patient’s Advocate

Check out our next training and you may be listed on our website as a resource for people looking for advocates locally or to help Pulse with advocacy services.

Policy and Process

Developing and updating the policies of any organization is important, and at Pulse we are always finding new and better ways to run the organization and offer services. If you are interested in developing policies and looking at the structure of the organization as it grows and matures, then this may be the place for you. Just three to four hours a month and you can come out with a finished product!

Advisory Board

Pulse Distinguished Advisors are called upon for advice and guidance in areas related to the Pulse mission and vision. If you are willing to share your expertise for a few hours a year, this is where you may want to be.

Again, to learn more about any of these programs or to discuss where you might fit in, please call 516-579-4711 or e-mail pulsecpsea@gmail.com for an application.

Pulse Center for Patient Safety Education & Advocacy


  • Louis C. Bernardi, President, Group Planners Inc.
  • Michael R. Cohen, RPh, MS, ScD (hon), DPS (hon) Institute for Safe Medication Practices
  • David Fielding, MPH, BCPA. Engage Caring Solutions
  • Steven M. Lester, Esq La Reddola, Lester & Associates, LLP
  • Robin E. Moulder, RN, BSN, MBA, CPHQ
    Patient Safety Program Manager, Division of Quality & Safety Memorial Sloan Kettering

Production Team

Ilene Corina, BCPA, President
David Halperin, Director, Communications