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For Better Health Care!
March 27 & 28 2025

Training course
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For Caregivers, Patient Advocates and Anyone Who Uses the Healthcare System

You will learn to navigate the healthcare system for yourself, your friends, and your family, or as a professional patient support person. Plus participants learn about patient safety and the many ways patients and their support teams can be involved in reducing medical errors.

About FCPA Training For Caregivers, Patient Advocates and Anyone Who Uses the Healthcare System

Some course topics:

Types of medical error, history of patient safety:

  • What are healthcare providers learning about patient safety?

  • What policies and standards should healthcare providers be                                                    following (but may not be)?

Communication:

  • Avoiding misunderstandings

  • Helping the patient feel heard

  • Making sure the patient feels supported

Who’s who in health care:

  • Get support within the healthcare system

  • Who is in charge of the patient?

  • Who to see if a problem arises?

Bias:

  • Recognize your own bias

  • Recognize the bias of others and protect a patient from bias

Plus much more ...

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Confirmed Speakers

What They Are Saying:

“I’m glad this was in person. The people I met were amazing!”

-FCPA 2024 Attendee

“I learned that much has changed since To Err is Human, but patients are not necessarily safer.”

-FCPA 2024 Attendee

“The stories and lived experiences were inspirational. Many turn tragedy into triumph.”

-FCPA 2024 Attendee

From the 2024 FCPA:

Past attendees:

Thank You to Our 2024 Sponsors

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Become a member of Pulse!

For caregivers, patient advocates and anyone who uses the healthcare system!

Benefits Include: 

  • Two coupons (value $50) for Pulse's online Advocate Academy

  • Discounts on Pulse symposium and other programs

  • Use of Pulse logo on your website and social media

  • Private, members-only discussion forums, resources and other support

  • And More....

Phone

516-579-4711

Email

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