WE LISTEN, WE LEARN, WE LEAD
The Pulse Center for Patient Safety Education & Advocacy was founded in 1996 as a support group for people harmed by their medical care and incorporated soon after as Pulse of NY. The name was changed in 2016 to reflect our community based educational programs in patient safety and advocacy. Our goal has always been to empower patients and their families to be active members of their healthcare teams and support them through this journey. Research shows that involved and informed patients get better results. Medical errors are the third leading cause of death in the country and cost the economy as much as $20 billion a year.
Pulse programs are a combination of guidance from national patient safety organizations and solutions garnered from the stories shared by patients and families about what works for them. Participants in our interactive community presentations and workshops learn from each other’s experiences with the support of Pulse trained facilitators. In addition to raising awareness about preventing medical errors in community meetings, Pulse offers bedside advocacy support, and training of friends and family to be skilled patient advocates for their loved ones. Our Family Centered Patient Advocate Training is also useful for starting a career as a professional patient advocate.
In keeping with our vision of a world in which the patient’s voice is heard and no one is harmed by their health care, we promote health care equity with our Healthcare Equality Project. We explore challenges faced by vulnerable populations in small group sessions and develop solutions by listening to participants’ stories and ideas. When it comes to Pulse’ work in the community our motto is: We Listen, We Learn, We Lead.
Whether it’s at the bedside, in the classroom, or at a workshop, participants in Pulse programs are encouraged to communicate and partner with their healthcare providers. Eighty-nine percent of attendees reported that they will change their behavior because of what they learned through Pulse Center for Patient Safety Education & Advocacy. We never charge for our advocacy services.
To help support this ongoing work, consider making Pulse your charities of choice this year.
Pulse Center for Patient Safety Education & Advocacy is not affiliated with any other organizations.
To find out if you have representation from Pulse CPSEA in your area or to become a representative call us today!