30 years of

Dedication to Patient Safety, Education & Advocacy

Pulse Center for Patient Safety, Education & Advocacy is a nonprofit 501 (c) 3 organization dedicated to raising awareness about patient safety through advocacy, education and support.

OUR THREE PILLARS

Advocacy

At Pulse CPSEA, we build a powerful community of informed and supported advocates dedicated to protecting patient safety at every level of healthcare. Our services empower individuals with the knowledge and skills to advocate effectively, ultimately enhancing the quality of patient care and creating lasting positive change in the healthcare experience.

Education

Pulse CPSEA stands ready to support survivors of medical injuries and their loved ones. We empathize with the challenges that arise from requiring ongoing medical care. Through our educational resources and personalized guidance, we equip patients and families with the knowledge to navigate complex healthcare systems and make informed decisions about their care.

Support

At Pulse CPSEA, we empower individuals to become confident, informed and effective advocates. Our tailored programs, interactive discussion groups, and comprehensive resources build essential knowledge, cultivate self-advocacy skills, and create positive healthcare experiences. We transform healthcare journeys by equipping our community with the tools to navigate medical systems with confidence and clarity.

Pulse Programs:

PACC

Patient Activation through Community Conversations

Virtual, the first Wednesday of the month 7:00 PM EST

Earn 1 General BCPA CE Credit per meeting

PPS

People For Patient Safety

Virtual, the Second Monday of the month 7:00 PM EST

ACES

Advocates Collaborative Educational Series

We are currently looking for speakers, please contact one of our team for more information.

Please check page for actual dates and times

Pulse Online Academy

PROFESSIONAL DEVELOPMENT

Your premier destination for comprehensive education in patient advocacy, healthcare navigation, and medical safety protocols. Our expertly designed curriculum provides practical skills and advanced knowledge for advocates at every level. Board Certified Patient Advocates (BCPA) can earn valuable Continuing Education credits while expanding their expertise through our specialized, industry-recognized courses.

Perfect for healthcare practitioners, family caregivers, and individuals committed to improving healthcare experiences. Join our community to deepen your expertise, develop essential advocacy skills, and create meaningful change in the lives of those navigating medical challenges.

Start Learning Here

Courses are available for up to one week following purchase.

People learning about patient safety and advocacy in the online PULSE Academy

Looking for Support?

At Pulse Center for Patient Safety Education & Advocacy, we believe in a family-centered model rather than employing independent patient advocates. Our unique approach focuses on empowering patients' loved ones with the skills and knowledge to navigate complex healthcare systems effectively. We partner directly with friends and family members, transforming them into confident advocates. For assistance from individuals who have completed our comprehensive Family-Centered Patient Advocacy Training program, please contact us to explore potential connections.

Start Here

Considering giving us a call? Please review these suggestions before calling.

Donate

Together, we can make a difference in the healthcare system by promoting safer practices. Your donation will directly contribute to our efforts in raising awareness, providing education, and advocating for positive patient outcomes.

Looking for a Speaker? Let Us Help!

Transform your next event with Pulse CPSEA's exceptional speakers. Our compelling presenters deliver powerful, actionable insights on patient safety, effective healthcare advocacy, and navigating complex medical systems. Drawing from real experience and expertise, our speakers inspire positive change and equip audiences with valuable tools for better healthcare outcomes. Elevate your conference, workshop, or meeting by scheduling a Pulse CPSEA speaker through our simple online form here.

Mark R. Chassin, M.D..MPP,MPH

President, The Joint Commission

"I understand from staff that you immediately engaged the audience and held them riveted throughout the hour."

Jean Rexford,

Connecticut Center for Patient Safety

"Thank you. You did exactly what I had hoped you would do....inspire us."

Susan Okun,

LCSW, High School Social Worker

“Your enthusiasm and commitment to helping teens increase awareness about patient safety and good healthcare infused your classroom presentation. You had vital and timely information to share and did so in an engaging manner.”